KYC Policy

Know Your Customer (KYC) procedures for a secure marketplace

KYC verification is required for all dealers and buyers to ensure a safe trading environment.

Why KYC is Required

At ZeroDetail, we prioritize the security and trust of our marketplace. Our KYC policy helps us:

  • Prevent fraud and identity theft
  • Ensure compliance with regulations
  • Build trust among users
  • Prevent money laundering
  • Protect against unauthorized transactions
  • Maintain marketplace integrity

Documents Required

For Individuals
Required Documents:
  • Government-issued ID (Passport, Driver's License, Aadhaar)
  • Proof of Address (Utility bill, Bank statement)
  • Recent photograph
  • PAN Card (for Indian residents)
Accepted Formats:

PDF, JPG, PNG (Max 5MB each)

For Businesses
Required Documents:
  • Company Registration Certificate
  • GST Registration Certificate
  • Bank Account Proof
  • Authorized Signatory ID Proof
  • Board Resolution (if applicable)
Additional Information:

All documents must be valid and not expired

KYC Process

1
Registration

Create your account on ZeroDetail Marketplace

2
Document Upload

Upload required documents through secure portal

3
Verification

Our team verifies your documents (24-48 hours)

4
Approval

Get KYC verified status and full access

Data Security & Privacy

We take your privacy and data security seriously:

Encrypted Storage

All documents are encrypted using AES-256 encryption

Limited Access

Only authorized personnel can access KYC documents

Retention Period

Documents retained for 5 years as per regulatory requirements

Secure Deletion

Documents securely deleted after retention period

Frequently Asked Questions

Typically 24-48 hours during business days. Complex cases may take up to 72 hours.
No, KYC verification is completely free for all users of ZeroDetail Marketplace.
You will receive an email with the reason for rejection. You can correct the issues and resubmit your documents.
No, each account requires separate KYC verification. Multiple accounts with same KYC are not allowed.

Ready to Get Verified?

Complete your KYC to unlock full marketplace features

Register Now Login

Need help with KYC? Contact our support team

Last updated: April 09, 2026

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